During a recent trip to America, NOA’s managing director Neil Osment was struck by the truly excellent customer service he was treated to. Here, he writes about his experience and what the packaging industry can learn from our friends across the pond.
Planning for future demand is vital for any industry and paper packaging is no exception. So the team here at NOA – using our expertise in packaging market research – have been doing some crystal ball gazing and here is what we have found.
If you run a business and haven’t yet heard of GDPR we can only suppose you’ve been away, asleep or totally off the radar. Because it seems that every other conversation people are having in the business world – at least across Europe – is all about GDPR. Here are some of the reactions…
At NOA, while we’re going about our business of conducting packaging industry research to pinpoint packaging market trends, we’re hearing the phrase ‘treacle pudding’ a lot. Why? Because 2018 is being described by many we deal with across Europe as a ‘treacle pudding year’. The analogy is obvious – things are sticky underfoot, dragging along, getting bogged down. What with Brexit, uncertainty in Syria, and frosty (to say the least) relations between the West and Russia, good news is hard to find.
Amazon hit the headlines recently for reasons linked with paper packaging. This time, the US giant is in trouble for not using as much paper packaging as before – the very opposite of the media storm that Amazon previously caused when it was accused of using too much packaging.
Packaging industry researchers here at NOA-PRISM are warning of a global shortage of paper and increased prices in the face of rising demand. The NOA-PRISM team, who work alongside the paper packaging industry and users of packaging, have investigated global trends and predict more price increases.
